Tenacity Financial Services : Call Centre Learnership

Job Description


  • Contribute to team efforts by accomplishing related targets/results as contracted
  • Action any other instruction by Management from time to time
Job Requirements

Skills, Abilities and Job Related Knowledge:

  • Proficient in English
  • Exceptional verbal and written communication skills
  • Must be able to type a minimum of 35 words per minute with 95% accuracy
  • High problem solving & negotiation skills and ability to work under pressure
  • Ability to show empathy and handle customers sensitively
  • Ability to be flexible and display strong adaptability skills
  • Strong interpersonal skills and experience
  • Time & self-management skills with the ability to multi-task, organise and prioritise

To apply for this opportunity, you will need the following:

  • Matric/Grade 12
  • Have been unemployed for the last 3 months
  • A positive attitude
  • Commitment to a 15 months contract with Tenacity, which includes the 12 month learnership programme
  • A strong work ethic
  • Ability to work shifts / weekends
  • Should not be currently studying – full/part time