Rand Mutual Assurance: Administration Assistant

  • Post author:
  • Post published:Jul 7, 2022
  • Post category:Jobs

Job Description

 

WHAT WILL YOU DO?

  • Data capturing/entry (including telephonic reporting)
  • Capture information on calls received (Contact Centre), and where required maintain detailed and accurate records
  • Perform reception duties in an efficient, professional and courteous manner
  • Communicate and liaise verbally and in writing with customers/suppliers/ and visitors (no advice provided)
  • File data and perform other routine clerical tasks as assigned
  • Receive, sort, barcode, scan, batch, index and distribute incoming mail in accordance with standard operating procedures/Technical Committee instructions/and Service Level Agreements

WHAT YOU’LL BRING TO THE TABLE?

  • Grade 12 (Required)
  • COIDA in Practice or Insurance Qualification an advantage
  • Diploma in Office Administration/Secretarial (Added advantage)
  • At least 1 year industry related experience
  • Knowledge of administrative and clerical procedures
  • Computer literate – Intermediate MS Office Suite
  • Knowledge of customer service principles and practices
  • Data-entry experience and good typing skills

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