Job Description

• To integrate quality into the business to ensure that every customer contact is a demonstration of absolute dedication towards providing first time ideal solutions for the satisfaction of customer’s needs
• To make contact with cash customers, thereby ensuring that all information (i.e. tariff classification, vat and duty/vat, IOR)has been obtained in order to frame bill of entry and clearance of the shipment.
• To monitor the ageing reports for in bond and escalate where appropriate to ensure fastest possible resolutions of all shipments in bond whilst maintaining quality standards