Tracker: Customer Service Agent

  • Post author:
  • Post published:Jun 21, 2022
  • Post category:Jobs

Job Description

 

Handle inbound and outbound calls related to customer complaints and enquiries.
Remain abreast of the latest Nissan products.
Ensure a high standard of detailed information regarding case and information management.
Maintain regular internal communications with dealers, customers and internal departments

Minimum requirements

Matric
1 Year Customer Service experience in the Motor Industry
Strong verbal and written communication skills
Strong judgment ability
Attention to details
Computer Literate
Nissan background/experience would be advantageous
Knowledge of Sales Force Lightning, SAP and eNews Systems will be advantageous
Any additional Qualifications would be advantageous

Closing date: 27 June 2022