Sage: Customer Services Internship

  • Post author:
  • Post published:Jun 20, 2022
  • Post category:Jobs

Job Description


Key Responsibilities

Providing exceptional customer service to make it easier for our customers to use our products and services
Working consultatively with customers to find logical solutions to and then help them resolve any queries
Creating trusted customer relationships to help build great customer advocates and identify further ways in which Sage can support them build their business
Constantly developing your knowledge of technologies, products and solutions to best understand your customers’ issues
Following internal policies and recording all customer queries to meet team requirements

To be successful in this role you will:
Have matriculated, and either have a Degree or National Diploma in Finance, Accounting or IT
Find great satisfaction in solving problems – with the ability to help convert customers with problems into happy ones
Enjoy and be good at building trusted relationships with excellent communication skills
Love the opportunity to learn new skills and continually improve your knowledge
Be happy working in a fast moving, ever changing environment with minimal supervision
Be comfortable working with computers
Be a South African citizen, aged between 18-35