Job Description
Requirements
- Matric / Grade 12
- Ability to speak and understand English, and two or more additional South African languages.
- 2 years client service call centre experience, dealing with calls and all related admin functions
- Understanding of long term insurance industry and In House systems
Duties & Responsibilities
- Handle all incoming contact mediums and all related administration received as a result of the contacts received
- Perform tasks to adhere to the pay for performance requirements
- Manage and adhere to established service level agreements
- Develop and maintain productive and collaborative working relationships with peer
Competencies
- Client/ Stakeholder Commitment
- Drive for Results
- Collaboration
- Impact and Influence
- Self-Awareness and Insight
Closing date: 2022/06/10
