Job Description

• Customer/Client Satisfaction|
• Administration and Reporting|
• People Management|

• 2- 3 Years’ experience in a call centre with strong telephonic and listening skills; basic MS Office Skills essential||Essential /
• Minimum|0-5 years|
• Diploma/NQF level 5
• Communication skills (verbal & written)
• Problem-solving
• Customer service skills
• Professionalism
• Adaptability
• Business acumen
• Coaching & development of others
• Leadership skills
• Administration skills
• Time management

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