Momentum: Switchboard Operator

  • Post author:
  • Post published:May 22, 2022
  • Post category:Jobs

Job Description

 

Role Purpose

To receive large volumes of calls through an automated switchboard and to route them to the relevant business areas effectively and timeously in a professional manner.

Requirements
  • Matric
  • Administration qualification (Advantage)
  • 1-2-years experience in a similar role
  • Basic computer and Microsoft office skills (Word/Excel/Power Point etc)
Duties & Responsibilities
  • Answer a high volume of calls and maintain a rapid response rate according to agreed standards
  • Screen calls and direct them appropriately
  • Assist callers with general queries
  • Relay messages where required

Closing date: 31 May 2022

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