DHL: Operations Controller

  • Post author:
  • Post published:May 11, 2022
  • Post category:Jobs

Job Description

DHL: Operations Controller

  • Manage the operation
  • Meet and exceed operational service levels and manage the cost of labour
  • Drive and develop team culture
  • Delivery of Key Performance Indicators
  • Compliance with statutory and Company Policies and Procedures
  • HR Issues – Managing Industrial Relations
  • Change Management
  • Quality Control – both DHL and Client requirements, with specific focus on Enzyme handling
  • Budget Management
  • Compliance to Standard Operating Procedures, with focus on Enzyme handling
  • Active participation in stock counts i.e. Planning, Preparation and Physical counting of stock
  • Team Building and Morale Management
  • Delivery of safe, secure, clean and fair work environment for Team Members with focus on Enzyme handling
  • Maximize accuracy, productivity, space utilization and advise on continuous improvement
  • Translate, analyze and deliver customer needs through effective operations, buying into Customer driven improvement programmes
  • Ensure daily and weekly workload planning and volume forecasting routines are accomplished, without downtime
  • Effective Leadership and Management of the operational and administrative teams
  • Maintain appropriate information / reporting systems to monitor the operational performance on an on going basis