AVBOB: Call Centre Clerk

  • Post author:
  • Post published:May 5, 2022
  • Post category:Jobs

Job Description

AVBOB: Call Centre Clerk

Requirements
QUALIFICATION REQUIREMENTS FOR THIS POSITION:

  • Grade 12.
  • Category B FAIS accredited.
  • RE5.
  • 140 Long Term Insurance FAIS credits.

EXPERIENCE AND KNOWLEDGE REQUIRED FOR THE POSITION:

  • 2 – 3 Years’ Life Assurance, preferably in policy maintenance/ client services environment.
  • 2 – 3 Years’ administrative experience.
  • AVBOB Production System will be an advantage.
  • Computer literate and must be able to work under pressure and still be effective.
  • Good communication skills (English and two African languages).
  • Customer centric (client friendly and service orientated).
  • Listening and problem solving skills.

COMPETENCIES REQUIRED FOR THE POSITION:

  • Organising, planning, time management.
  • Decision making.
  • Dependability and reliability.
  • Conflict management.
  • Customer Service.
  • Team work.
  • Initiative.
  • Service excellence.
  • Interpersonal.
  • Adaptability.
  • Analytical.

Closing date: 11 May 2022

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