Fidelity Services Group: Sales Agent

Job Description

Fidelity Services Group: Sales Agent

Minimum qualifications and experience:

  • Grade 12
  • Knowledge of customer service principles and practices
  • Telephonic sales support
  • Knowledge of administrative procedures
  • Knowledge of the security industry
  • Bilingual

Main duties & Responsibilities:

  • Receive and process moving cancellations
  • If new owner details are obtained to allocate/create Pro-Mo lead and follow the update
  • Qualify and call on all new leads
  • Attempt to book appointments with both reloc/recon customers
  • Schedule appointments in sales consultant’s diaries
  • Follow up on all unclosed leads
  • Handle calls or inquiries from customers who wish to cancel their service when moving to new properties

Closing date: 11 May 2022

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