Job Description
Fidelity Services Group: Sales Agent
Minimum qualifications and experience:
- Grade 12
- Knowledge of customer service principles and practices
- Telephonic sales support
- Knowledge of administrative procedures
- Knowledge of the security industry
- Bilingual
Main duties & Responsibilities:
- Receive and process moving cancellations
- If new owner details are obtained to allocate/create Pro-Mo lead and follow the update
- Qualify and call on all new leads
- Attempt to book appointments with both reloc/recon customers
- Schedule appointments in sales consultant’s diaries
- Follow up on all unclosed leads
- Handle calls or inquiries from customers who wish to cancel their service when moving to new properties
Closing date: 11 May 2022
