PPS Group: Back Office Agent

  • Post author:
  • Post published:May 1, 2022
  • Post category:Jobs

Job Description

PPS Group: Back Office Agent

Education:

  • Matric (Grade 12)
  • A 3-year tertiary qualification (NQF6 or above) with relevant business orientation (Advantageous)

Experience:

  • 2+ years of Customer Service experience
  • 2+ years working experience in back office or call centre processing is a clear advantage

Knowledge and Skills:

  • A good business acumen
  • Knowledge of Financial institutions (advantageous)
  • Computer Literate (MS Office Package)
  • Have excellent administration skills
  • Display attention to detail and analytical skills
  • Have strong organisational skills

Competencies:

  • Have good problem-solving abilities
  • Be solution-driven and take accountability and responsibility for your work
  • Deadline and target-driven particularly in a production environment
  • Be adaptable and take responsibility for your development

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