Momentum: Switchboard Operator

  • Post author:
  • Post published:Apr 28, 2022
  • Post category:Jobs

Job Description

Momentum: Switchboard Operator

Requirements
  • Matric /Grade 12
  • Relevant Insurance Experience
  • Minimum 3- 5 years experience in switchboard
Duties & Responsibilities
  • Keeping abreast of developments within Guardrisk
  • The ability to access and integrate information quickly
  • Handling of extraordinary cases/ situations
  • Responsible for point of contact resolution process for the business and liaising with other business units where necessary to finalize customer requests/complaints
  • Supports and participates in the continuous improvement of the business
  • Answering in-coming calls
  • Transferring call to correct person/department/cell captive
  • Emailing messages to relevant person/department/cell captive
  • Working the inbox
Competencies
  • Attention to detail
  • Good communications skills
  • Collaborative
  • Good planning and organising skills

Closing date: 03 May 2022

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