FirstRand: Customer Experience Champion

  • Post author:
  • Post published:Apr 14, 2022
  • Post category:Jobs

Job Description

FirstRand: Customer Experience Champion

purpose

To provide excellent customer experience by welcoming customers, understanding their requirements, and managing the waiting experience by directing customers to the correct channels (eChannel’s and Self Service) based on customer centricity and customer experience best practice

experience and qualifications

  • Minimum Qualification – Grade 12
  • Preferred Qualification – Relevant NQF 5 as prescribed by the Financial Services Board Regulatory Exam qualification will be an advantage
  • Experience – 1 to 3 years experience in a retail enviroment

Closing date: 19 April 2022

FOR MORE RELATED JOBS

APPLY ONLINE HERE