Lancet Laboratories: LAS Contact Centre Agent

  • Post author:
  • Post published:Mar 30, 2022
  • Post category:Jobs

Job Description

Lancet Laboratories: LAS Contact Centre Agent

This post holder is responsible for handling calls from new and existing customers regarding a variety of requests, using their knowledge of products or services as well as great customer service skills. Provide support and offer information as needed to keep customers satisfied and retain business.

Minimum Criteria Required:

 

Grade 12

Experience:

 

3 to 5 years relevant experience

Relevant Job Knowledge:

 

Computer literate

Competencies:

 

Ability to use own initiative
Attention To Detail
Communication
Flexibility
Problem solving
Stress management
Telephone etiquette
Drive (includes energy and stamina) linked to achievement motivation
Ability to handle sensitive and confidential information
Ability to work independently as well as in a group
Closing date: 04 May 2022