Job Description
FirstRand: Call Centre Agent
Purpose
To action incoming or outgoing customer calls, electronic communications and queries as per agreed standard operating procedures to ensure customer needs and business objectives are met.
Experience and qualifications
- Minimum Qualification – Grade 12
- Preferred Qualification – Relevant Diploma
- Experience – 1-3 years Call Centre Agent Experience
- Person must not be an unrehabilitated insolvent
Closing date: 30 March 2022
