Discovery: Service Consultant

  • Post author:
  • Post published:Mar 15, 2022
  • Post category:Jobs

Job Description

Discovery: Service Consultant

Personal Attributes and Skills
  • Perform a variety of administrative responsibilities
  • Ability to multi-task and attention to detail is vital
  • Ensure that delegated tasks are performed within proper time frames
  • Prioritise workload and address any immediate issues as and when they arise
  • Effective communication at all levels within the organisation (written and telephonic)
  • Client centric servicing and positive problem solving approach
  • Excellent time management
  • Deadline conscious and able to work under immense pressure
  • Work independently, but open to team work when necessary
  • Takes responsibility for actions and projects
  • Upholds ethics, values and demonstrates integrity
  • Adapts to changing circumstances, new ideas and change initiatives
Education and Experience

 

Essential:
  • Matric Certificate
  • 1 year Call centre experience within a financial service industry
Advantageous:
  • 1 year Call centre experience dealing with brokers
  • 1 year experience with Discovery Life products
  • Post-graduate degree or equivalent

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