Telesure Careers: Customer Service Consultant

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  • Post published:Mar 14, 2022
  • Post category:Jobs

Job Description

Telesure Careers: Customer Service Consultant

Personal Capability Building
Develop own capabilities by participating in assessment and development planning activities as well as formal and informal training and coaching. Develop and maintain an understanding of relevant technology, external regulation, and
industry best practices through ongoing education, attending conferences, and reading specialist media.Work Scheduling and Operational Compliance
Work according to an assigned schedule. Follow a range of mandatory procedures to ensure that work is carried out to the
required quality standards and/or to ensure adherence to external regulatory codes and internal codes of conduct.

Requirements

General Education
Matric / Grade 12/ SAQA Accredited Equivalent (Essential)
General Experience
2 or more years customer service experience (Essential); 1 year call centre experience in Financial services industry (Advantageous)
1-2 years experience in Webchat or written communication experience ( Advantageous )
Closing date: 11 April 2022