Clicks Group: Service Advisor

  • Post author:
  • Post published:Mar 13, 2022
  • Post category:Jobs

Job Description

Clicks Group: Service Advisor

Minimum requirements

Qualifications and Experience:
  • Essential: Grade 12
  • Desirable: Maths 50% and English 50% at grade 12 level
  • Essential: Relevant Retail/Business Management qualification (External applicants)
  • 1 years’ experience in a customer facing role, overseeing the work of a number of employees within a retail/FMCG store operations environment
  • Numeracy and stock management experience
Skills, Abilities and Job Related Knowledge:
  • Understanding and application of financial management principles
  • Retail/FMCG background and understanding of merchandising and promotions principles
  • Knowledge of stock, cost, risk and compliance management procedures
  • Knowledge of customer service excellence
  • Knowledge of labour legislation and IR practices
  • Knowledge of competency based interviewing
  • Results and target driven
  • Sound managerial skills
  • Planning and organising skills
  • Problem-solving skills
  • Strong customer orientation
  • Good communication skills
  • Computer literacy
  • Numeracy skills

Closing date: 18 March 2022

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