Job Description

Specification:

 

Key Objectives
Capturing sales orders

• Receive request from customers and capture order on the system accordingly or assist customers with placing the orders on line
• Liaise with the warehouse to confirm stock availability and revert back to the client if required
• Complete the branding check list if it is a branding order and capture order correctly
• Resolving customer queries

Sales Campaigns

• Distribute sales campaigns to customer based and follow up with customers by doing a call campaign
• Discuss cross selling and upselling opportunities with the client and capture accordingly

Indent orders

• Complete indent order checklist if customer requires customized product, and submit to sourcing to confirm viability of indent order
• Provide feedback to the customer on the outcome

Alterations

• Coordinate alterations process if required

Requirements:

 

Qualifications
NQF 4 – Matric or Equivalent (Essential)
NQF 5- Sales Course (Desirable)