Clicks Group : Contact Centre Consultant

  • Post author:
  • Post published:Feb 17, 2022
  • Post category:Jobs

Job Description

Clicks Group Limited: Contact Centre Consultant

Minimum requirements

Experience and Education:
  • Matric or NQF Level 4·
  • Minimum 1 year in a Customer Service related environment
  • Export process knowledge·
  • Pharmaceutical Distribution experience
Job related knowledge and skills:
  • Knowledge of Microsoft Word, outlook and Excel.
  • Excellent communications skills and telephone etiquette.·
  • Good knowledge of contact centre procedures.

Competencies required:
  • Adhering to Principles and Values·
  • Presenting and Communicating Information·
  • Delivering Results and Meeting Customer Expectations·
  • Coping with Pressures and Setbacks·
  • Working with People

Closing date: 24 February 2022

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