Job Description
Clicks Group Limited: Contact Centre Consultant
Minimum requirements
Experience and Education:
- Matric or NQF Level 4·
- Minimum 1 year in a Customer Service related environment
- Export process knowledge·
- Pharmaceutical Distribution experience
Job related knowledge and skills:
- Knowledge of Microsoft Word, outlook and Excel.
- Excellent communications skills and telephone etiquette.·
- Good knowledge of contact centre procedures.
Competencies required:
- Adhering to Principles and Values·
- Presenting and Communicating Information·
- Delivering Results and Meeting Customer Expectations·
- Coping with Pressures and Setbacks·
- Working with People
Closing date: 24 February 2022
