Telesure: Sales Consultant

  • Post author:
  • Post published:Feb 2, 2022
  • Post category:Jobs

Job Description

Telesure: Sales Consultant

The successful candidates will sell, cross sell, up sell and retain Medical Insurance products, whilst following the company’s sales processes, compliance, quality assurance and guiding principles.


  • Assist clients with their financial portfolio
  • Compliance and Quality Assurance
  • Cross selling of all add on products
  • Receive inbound calls and pro-actively make outbound calls to customers (relating medical insurance offerings) to enable achievement of Key Performance Indicators
  • Reviewing existing clients’ policy with the aim of improving their benefits.
  • Retaining clients by providing them with feedback on their products.
  • Delivering efficient customer service levels through effective call management
  • Consultants are responsible for performance in the following Key Responsibility Areas of:
  • Roster Adherence
  • Daily Sales Targets
  • manage dials and Talk-Time – practically demonstrate effort in work ethic through active dialling engaging with clients.


Required Experience & Skills:

  • Proven sales track record
  • Excellent verbal command of the English Language
  • Strong understand of the sales process and sales techniques
  • A strong attention to detail
  • Matric / SAQA accredited qualification*
  • RE-5 and 120 FAIS Credits (advantageous)
  • At least 12 months Sales experience in a Call Centre environment financial/Medical aid Retentions and Upselling services industry.

Closing date: 16 February 2022