WeBuyCars: Customer Care

  • Post author:
  • Post published:Jan 26, 2022
  • Post category:Jobs

Job Description

WeBuyCars: Customer Care

We have an exciting opportunity for a young and energetic person to join our We Buy Cars Family.

Duties and Responsibilities:

  • Meet and Greet walk-in clients
  • Managing client’s expectations during first interaction
  • Managing customer relationship
  • Provide customers with product and service information
  • Solving customer queries
  • Maintaining internal relations between clients and various departments

Key Competencies and Skills

  • Strong verbal and written communication skills
  • Ability to use positive language
  • Listening skills
  • Good interpersonal skills
  • Problem analysis and problem solving
  • Customer service orientation
  • Team work
  • Stress tolerance

Further requirements:

  • Grade 12
  • Fully multilingual
  • Minimum 3 years’ experience in a Customer Care position
  • Previous motor industry experience will be advantageous
  • Communication and customer relation studies will be advantageous

Package related information:

  • 15 Days Annual Leave
  • Momentum FundsAtWork Provident Fund
  • Market Related Salary