Job Description
WeBuyCars: Customer Care
We have an exciting opportunity for a young and energetic person to join our We Buy Cars Family.
Duties and Responsibilities:
- Meet and Greet walk-in clients
- Managing client’s expectations during first interaction
- Managing customer relationship
- Provide customers with product and service information
- Solving customer queries
- Maintaining internal relations between clients and various departments
Key Competencies and Skills
- Strong verbal and written communication skills
- Ability to use positive language
- Listening skills
- Good interpersonal skills
- Problem analysis and problem solving
- Customer service orientation
- Team work
- Stress tolerance
Further requirements:
- Grade 12
- Fully multilingual
- Minimum 3 years’ experience in a Customer Care position
- Previous motor industry experience will be advantageous
- Communication and customer relation studies will be advantageous
Package related information:
- 15 Days Annual Leave
- Momentum FundsAtWork Provident Fund
- Market Related Salary
