Tracker: Operator (Entry level)

  • Post author:
  • Post published:Jan 12, 2022
  • Post category:Jobs

Job Description

Tracker: Operator (Entry level)

Tracker is looking to employ a dynamic and unique person in the position of Operator: National Emergency Control Centre, based at our Head Office in Johannesburg. This position requires a candidate who is committed to delivering extra ordinary customer service as well as being passionate about our customers and their vehicle safety.

  • Matric (Grade 12) or equivalent acceptable NQF Level 4 qualification;
  • Minimum 2 years call centre experience
  • No criminal record or pending cases (Applicant will be subjected to a criminal check and pre-employment polygraph examination);
  • Excellent listening, verbal and written skills;
  • Fluent in English (speak, read and write);
  • Ability to think proactively and take initiative to best serve our customer needs;
  • Ability to handle pressurised, stressful and/or traumatic situations;
  • Must be able to work shifts as per the approved shift roster, including weekends and public holidays;
  • Must be willing to perform paid standby shifts as required – planned and unplanned;
  • Driver’s licence and own reliable transport;
  • Understand the importance of team work and social cohesion;
  • Be able to work in a disciplined environment with strict operational policies and rules;
  • Be able to take instructions and follow processes and procedures;
  • Computer literate with above average typing skills
  • Attention to detail and accuracy; and
  • Cultural adaptability and social tolerance.

Closing date: 20 January 2022