Ampath Trust: Client Services Officer

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  • Post published:Jan 10, 2022
  • Post category:Jobs

Job Description

Ampath Trust: Client Services Officer

Purpose of Position:

To provide fast and professional client services to ensure client satisfaction.

Requirements:

Grade 12 (Required)

Required Experience:

Knowledge: ASISA Protocol, Knowledge: Google and Google Mail, Knowledge: Meditech system, Knowledge: MS Excel, Knowledge: MS Word

Key Responsibilities:

Assist with insurance functions to ensure the correct processes are followed, Assist with switchboard functions in order to correctly refer clients’ queries, Assist with training client services employees to ensure competence, Handle and distribute results according to the service level agreement and standards, Implement safety and emergency procedures to ensure safe working conditions, Maintain good client relations to promote the image of Ampath, Perform departmental administrative tasks, Receive and handle internal and external enquiries to ensure client satisfaction, Use the Meditech system to compile results for distribution

Closing date: 17 January 2022

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