Telesure: Desktop Support Administrator

  • Post author:
  • Post published:Jan 5, 2022
  • Post category:Jobs

Job Description

Telesure: Desktop Support Administrator

Requirements

Essential:
2 years Desktop Support experience within a medium to large corporate

Desirable:
Experience in support of apple products within a medium to large corporate

Knowledge Of:

  • ITIL Principles
  • IT security policies and procedures
  • Customer service process and procedures
  • Business processes
  • IT operations

Skills:

  • Customer focus
  • Communication
  • Problem Management
  • Incident Management
  • Technology Savvy
  • Vendor Engagement
  • Conflict Resolution
  • Interpersonal Skills

Qualifications and Education Requirements:

  • Grade 12 (Standard 10)
  • MCSE / MCSA

Closing date: 16 January 2022

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