Danaher: TSC Coordinator

  • Post author:
  • Post published:Jan 5, 2022
  • Post category:Jobs

Job Description

Danaher: TSC Coordinator


  • Enter and manage service requests linked to instrumentation into the service management’s software
  • Manage service requests from quotation to delivery and customer satisfaction
  • Manage invoicing, issue of credit notes and return of goods
  • Monitor and update the database of installed systems, notably with service or calibration reports
  • Provide activation codes for calibration to customers
  • Field Engineer dispatch
  • Maintain boot stock of all related parts for the ASP/Distributor
  • Achieve specific targets/metrics assigned from either a personal or team objective perspective
  • Ensure good cross service’s communication & interaction
  • Lead continuous improvement of processes
  • Follow up of KPI’s for the department and for Access-Care


  • At least 2 year experience in SAP & Customer Relations Management Software
  • At least 2 years working in admin related environment (either Procurement or Logistics) with customer focus
  • Working knowledge of MS Office including Word, Excel, and Outlook in a Windows based environment and ability to quickly learn new systems
  • Excellent communicator
  • Works well & remains calm under pressure
  • Good time management & task prioritization