South African National Parks: Receptionist (3 positions)

  • Post author:
  • Post published:Oct 29, 2021
  • Post category:Jobs

Applications are invited from suitably qualified candidates for the position of Receptionist at Skukuza Safari Lodge.

Salary:

R 11 656

Requirements:

  • A 3-year Tourism National Diploma
  • Good telephone, people and administration skills as well as sound interpersonal skills
  • Computer literacy with a working knowledge of Microsoft Word and Excel and Opera knowledge is essential.
  • Previous front office experience
  • Clean criminal record
  • Proficiency in English

Responsibilities:

  • To receive, and handle telephone calls and telephonic enquiries and where specified, relay telephone messages timeously
  • To receive guests in a friendly manner and process the computerised guest reservation through the check-in and check out process
  • To raise any extra charges that a guest might incur
  • To ensure outstanding monies are collected and processed according to company policy
  • To inform guests of facilities at the lodge and upsell on activities
  • To assist guests with amendments to reservations and special requests
  • To coordinate guests requests and complaints and handle efficiently
  • To perform general administration at the Reception area
  • To adhere to company dress code and protocol

HOW TO APPLY:

Interested candidates who meet the above requirements should forward their applications accompanied by detailed CVs as well as recently certified copies of all qualifications and ID to the following e-mail address:
[email protected]
Human Capital Management
Att: Mr Frank Mkhabela
Private Bag X402
Skukuza, 1350
Tel: (013) 735 4344