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Genpact: Clerk

  • Post author:
  • Post published:Oct 12, 2021
  • Post category:Jobs


· Provide credit support on the phone to all internal and external customers. Determine the nature of the query, log and capture the necessary details on SAP CRM for further investigation

· Open and resolve any credit CIC queries or complaints within SLA

· Ensure operations adhere to provided SLA for query resolution

Qualifications we seek in you!

Minimum qualifications

· Matric. Diploma in Credit Control advantageous

· Relevant Credit Control Experience

· Excel and/or spreadsheet proficiency

· SAP finance knowledge and experience


Preferred qualifications:

· Clerical and analytical thinking

· Excellent communication skills

· Ability to work under pressure

· Ability to understand complex interdependencies

· Highly numerate

· Good administrative skills

· Attention to detail

· A high level of general computer literacy

· Ability to work under pressure

· Excellent interpersonal skills

· Team player