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Gilbarco: Junior Field Service Technician

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  • Post published:Sep 29, 2021
  • Post category:Jobs

PURPOSE OF POSITION

The prime objective of a junior field services technician, is to ensure efficient & effective delivery of technical services & maintenance within the region to achieve operational SLA’s. A high level of focus is given to all regional projects and costs which are monitored and delivered on time, with continues drive to maintaining HSSE standards and compliance.

KEY RESPONSIBILITIES

  • Calls are resolved first time with repeat calls been monitored against monthly SLA performance.
  • Ensure that quality of work carried out is exceptional at all time, with maintaining housekeeping across fleet & sites.
  • High level of professionalism and feedback is maintained. 
  • Provide detailed, complete information on the intelliserve electronic job card updates, as well as the HEAT call closure updates.
  • Report on incident and near misses.

PERSONAL QUALIFICATIONS & EXPERIENCE 

Education/achievements

Matric with at least N3 in electrical, Mechanical or electronics engineering

Diploma in Electrical/Mechanical/Electronics Engineering (preferred)

Experience/Knowledge

At least 1 years working experience within a service based industry.

Specific Skills

  • Proven logical problem solving skills 
  • Good leadership skills
  • Proficient computer skills
  • Accuracy, efficiency, and reliability are key skills G
  • Ability to communicate quickly and effectively both written and verbal

ROLE SPECIFIC COMPETENCIES & BEHAVIOURS

Customer Driven 

  • Gains insight into customer needs.
  • Identifies opportunities that benefit the customer.
  • Builds and delivers solution that meet customer expectation.
  • Establishes and maintains effective customer relationships.

APPLY ONLINE HERE