You are currently viewing Rand Mutual Holding: Policy Services Administrator (12 months contract)

Rand Mutual Holding: Policy Services Administrator (12 months contract)

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  • Post published:Sep 20, 2021
  • Post category:Jobs

Job Description:
THE JOB AT A GLANCE

As the Policy Services Administrator, you will be reporting into the Team Leader for Policy Admin Services, where you will be responsible for providing general support to the sales team and ensuring smooth transaction of the processing of all applications and responsible for checking, validating and capturing all sales applications received from Broker, Schemes and In-house sales channels.

WHAT WILL YOU DO?

Data Capturing

  • Ensure that all applications are captured accurately and timeously on the system

Data Validation

  • Analyze all applications that are received
  • Ensure that quality checks are put in place to validate the data on the applications

Reporting on Progress

  • Accurate and regular recording of received applications on Sales Register
  • Ensure accurate and regular reporting on application volumes and status upload
  • Control and report on daily application quality and submissions
  • Updates and maintains policy records on the administration system

Policy Maintenance

  • Processing of policy details into the correct schemes on the administration system
  • Clearly communicates and confirms policy amendments timeously to the client

General Administration

  • Scanning and filing of application forms for record keeping on digital platforms
  • Maintains up-to-date records of all application forms in a systematic and organized manner
  • Documents all information according to standard operating procedures

Personal Development

  • Attend and complete training on all RMA products
  • Attend and complete training on all relevant systems
  • Complete and obtain RE and FAIS qualification

WHAT YOU’LL BRING TO THE TABLE?

  • NQF Level 5 Higher Certificate and Advanced National (Vocational) Certificate or equivalent
  • At least 2 years’ administration experience
  • Proven administration record
  • Computer Literacy
  • At least 1-year experience in a data capturing or administration position
  • Insurance or Financial Services experience advantageous
  • RE5 certificate

Closing date: 23 September 2021

APPLY ONLINE HERE