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Gemalto: Customer Services Learnership

Gemalto is now taking applicants for their Customer Service Learnership. The customer Service will be based in thier Johannesburg Office. 

The learner will receive a 12 month learnership program in Project Management. The learner will report to the Customer service Manager for their day to day duties and the facilitator for the learnership program.

Requirements

  • Relevant National Diploma / Degree in Business Management
  • Empathy (good listener)
  • Sensitive to customer satisfaction
  • Assertiveness
  • Positive and self-motivated
  • Results orientated
  • Good organization skills
  • Rigour
  • Self-initiative
  • Stress resistant
  • Team Player
  • Good at interpersonal and intercultural communication
  • Languages: English and other, according to the covered area

This is a secure environment and applicants must be criminal and credit clear.

Main activities/tasks

  • To support the customer service team
  • General assistance and ad-hoc tasks in the department including, but not limited to:
  • Order processing
  • Order archiving
  • Audit preparations
  • Follow-ups with internal stakeholders i.e. logistics, sales and technical etc.
  • Issue DHL despatching
  • Prepare customer reports as and when required
  • Prepare PFI
  • Follow-up on banking customer’s stationery orders with supplier
  • Projects assistant
  • General Customer Services assistant as and when required

Closing date: 27 August 2021

How To Apply

Please forward your CV, ID and qualification in Business Management to [email protected] with the