Wholesale and Retail Operations Learnership

SAQA Qualification ID: 58206
Specialisation: Merchandising
Minimum Credits: 120
NQF Level: 2
Stipend: R3000 per month for 12 months
Contract period: 15 Aug 2021 to 14 Aug 2022
Number of Opportunities: 12

We will be able to offer this opportunity to 12 currently unemployed learners and is aimed at retail shop assistant level.  The programme will be run over 12 months and will involve 3 days per month in workshops at Head Office and time working in a store, obtaining work experience, and gathering evidence for a Portfolio of Evidence that will be submitted for assessment.  

After successful completion of this qualification, learners will be able to:
o     Understand the sector in which they work
o     Provide customers with a high level of service
o     Operate effectively and efficiently in their area of specialisation.

Minimum Entry Criteria: 
o      Completed National Senior Certificate (Grade 12) successfully
o      Communication competency at Grade 12 (Passed English First or Second Language)
o      Numeracy competency at Grade 12 (Passed Mathematics Literacy or Mathematics) 
o      3 Contactable references
o      Age: 18 – 35 years old

Modules covered over a 12 month period:
o    Understand the retail supply chain
o    Resolving customer queries and complaints
o    Merchandising and Maintaining Displays
o    Implementing Promotional Instructions
o    Recommending and processing stock orders
o    Counting Stock and Uplifting returns
o    Numeracy
o    Literacy