Clicks Group: Wellness Assistant

Clicks Group: Wellness Assistant

  • Post author:
  • Post published:Jun 5, 2021
  • Post category:Jobs

Job description

Job Objectives:

  • To deliver exceptional customer service through in-store visibility and proactivity to customer needs through knowledge and understanding of health and supplements.
  • To consult with customers and provide suitable advice on healthcare, nutritional and supplement products.
  • To drive healthcare sales in line with targets through promotion of a broad range of brands by cross selling and upselling to increase profitability. 
  • To drive stock availability in the healthcare aisles through compliance with stock management principles and procedures in order to drive sales. 
  • To prevent wastage in own area by adhering to stock rotation principles. 
  • To prevent stock losses by following all risk management policies and principles.
  • To ensure high standards of hygiene and cleanliness within the store in order to create an appealing shopping environment for customers.
  • To implement product merchandising by following the merchandising guidelines and procedures.
  • To adhere to all store standard operating procedures.
  • To ensure continuity of service by focusing on own development and product knowledge and sharing product information with relief staff.

Knowledge:

  • Desirable: Basic health, fitness and supplements product knowledge 
  • Essential: Basic knowledge of retail store operations principles (stock management, merchandising, risk management,)

Skills:

  • Essential: Good communication and interaction skills 
  • Customer and service orientation 
  • Selling skills
  • Merchandising skills
  • Desirable: 
  • Basic computer literacy

Competencies:

Essential:

  • Relating and Networking 
  • Persuading and Influencing
  • Delivering Results and Meeting Customer Expectations

Desirable:

  • Following Instructions and Procedures
  • Presenting and Communicating Information 
  • Achieving Personal Work Goals and Objectives

Minimum requirements

Experience:Essential: 

  • At least 1 year related experience
  • Selling skills; customer related training

Desirable:

  • Experience working with sports nutrition and vitamin related products

Education:

  • Essential: Matric (Maths 50%/Maths Lit 60%, English 50% and a pass in Life Science or Physics)
  • Desirable: Sports / fitness / nutrition qualification

Closing date: 01 July 2021
APPLY ONLINE HERE