Job Description:
AECI Water is looking to recruit a In-Service Trainee to work in the Nkangala District Municipality. Drives onsite sales service delivery and maintain customer service excellence.
Duties & Responsibilities:
| • Contribute towards compiling of bi-weekly and monthly reports • Customer interaction, technical audits and review visits to ensure customer service excellence. • Reporting to all the key customer role players on allocated sites. • Taking corrective actions as instructed by Account • Monitor the performance of all site chemical dosing and monitoring equipment. • Receiving of deliveries and housekeeping at dosing stations. • On-site analysis – when required • Responsible for required calibrations and maintenance (Cleaning & unblocking of dosing lines etc.(No electrical work) of all site equipment • Ensure that Customer Service Excellence Files are in place and updated. • Ensure correct chemical dosing and inventory control (consumption, ordering & forecasting) is in place. • Assist with on-site troubleshooting and technical problem solving. Qualifications & Experience:
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