This role will provide an exciting challenge for a world class individual who wants to stand out in an entrepreneurial environment.
Founded in 2003 in London by Peter Bauer and Neil Murray, Mimecast is a Nasdaq Listed business with 10 offices around the globe including Johannesburg, Cape Town, London, Boston, San Francisco, Jersey, Chicago, Dallas and Melbourne. Mimecast is a truly multinational business with a wide array of opportunities for the right people.
We understand that success is built on our people and therefore we take hiring very seriously. Only people that represent our passion, energy and commitment to the big picture will be considered for a rare spot in this company that is genuinely going somewhere and fast.
To ensure continued accelerated growth we are looking for brilliant people to join our super charged Team where your energy and commitment will have a direct effect on your own value creation. To be successful you need to be excited by the opportunity to apply your progressive knowledge and thinking as well as by the opportunity to continually stretch and learn. You will not be ‘a number’ so with that comes greater responsibility and commitment. Be ready to operate at full capacity!
Check out our website for further information about Mimecast and the other job opportunities available.
About the role
The NetSuite Support Specialist will be the eyes and ears of NetSuite and will work within the burrows of NetSuite to ensure that information and the way our users are using the system can be communicated back to our support team. To be completely effective, a good understanding in NetSuite as a system is needed. The specialist will need to understand our internal business process in order to form a solid link between support, our users and the NetSuite team. The NetSuite Support Specialist will join our global team, supporting users locally in South Africa and remotely in Australia, the UK and US. The individual will be the lead support contact for NetSuite in South Africa and champion NetSuite in a positive manner at all times.